Question 1

How many sessions should I expect?

Accepted Answer

The number of sessions varies depending on your individual needs and goals. Some people notice improvements within 6–10 sessions, while others prefer ongoing support. We'll regularly review your progress together and adjust as needed.

Question 2

Do I need a GP referral before booking?

Accepted Answer

You're welcome to book an appointment without a referral. If you'd like to access Medicare rebates, you'll need a valid Mental Health Care Plan from your GP.

Question 3

What are the costs and are rebates available?

Accepted Answer

Session fees can be provided on request. Medicare rebates are available with a current Mental Health Care Plan. NDIS clients who are self- or plan-managed are also welcome.

Question 4

Are online appointments available?

Accepted Answer

Yes. We offer secure video and phone sessions for clients aged 15 years and over, accessible Australia-wide.

Question 5

What is the length of a therapy session?

Accepted Answer

Appointments are booked in one-hour blocks. This includes approximately 50 minutes of therapy, with additional time set aside for notes, planning, and arranging any follow-up sessions.

Question 6

What does the assessment process involve?

Accepted Answer

Assessments usually take place over two or three appointments, each lasting between 1 and 3 hours. This includes time set aside to gather relevant background information from you. Breaks are included to ensure the process is comfortable and allows for best performance.

Question 7

How can I prepare for an assessment?

Accepted Answer

If available, please bring along any previous reports, relevant medical information, or school records. If you use glasses or hearing aids, bring those as well. Continue taking any prescribed medication unless your treating professional advises otherwise.

Question 8

Is it possible to assess for Autism and ADHD at the same time?

Accepted Answer

Yes, combined assessments are available to explore both Autism and ADHD. We'll talk through the most appropriate approach when you book.

Question 9

When will I receive the final report?

Accepted Answer

Reports are generally completed within 6–8 weeks after the assessment is finished. Each report includes a comprehensive summary, explanation of assessment tools and results, and clear, individualised recommendations.

Question 10

Do I need a referral for an assessment?

Accepted Answer

A referral is not required to book an assessment. However, referrals from a GP, paediatrician, psychiatrist, or school can provide useful background information. To access Medicare rebates for Autism or ADHD assessments, a referral from a paediatrician or psychiatrist is required.

Question 11

What happens if no diagnosis is made?

Accepted Answer

Even if a formal diagnosis isn't given, you'll receive a detailed explanation of the findings, including strengths, areas of difficulty, and practical recommendations. This information can still be very helpful for guiding support at home, school, or work.

Question 12

Can assessment reports be used for NDIS purposes?

Accepted Answer

Yes. Assessment reports can support NDIS access requests, reviews, and planning processes. While outcomes can't be guaranteed, reports outline diagnostic findings and their impact on everyday functioning.

Frequently asked questions.

Therapy services

Assessment services